【Mexico】Sea of Cortezs Liveaboard M/V Valentina

• Full Refund or Credit: If Fun Azul Fleet cancels an entire liveaboard trip due to a severe named hurricane, guests will automatically receive a full refund or credit for the full amount paid, valid for any trips within one year from the canceled trip.

• Compensation for Delays: In the case of a mandatory or advisory stay at a port for one night, meals and accommodation will be provided on the boat, along with a $100 per person refund for missed dives.

• Insurance Recommendation: This policy is not a substitute for comprehensive trip cancellation and interruption insurance. Guests are strongly encouraged to purchase such insurance for broader financial protection, including flight issues and other covered cancellations. It is advisable to buy this insurance immediately after booking to maximize coverage.

• Insurance cannot be purchased once a storm has been named.
• The "Hurricane Policy" applies only to guests who do not receive compensation from their trip insurance carrier.
• This policy specifically addresses lost days on a trip and does not cover situations where guests cannot reach the destination due to transportation issues unrelated to the yacht's status.

Deposit and Payment Conditions:

1) All participants must pay the specified deposit at the time of registration to secure their spot.

Change Policy:

Cancellation Policy:

• • Cancel more than 120 days before departure, 50% of the deposit will be deducted.
  • Cancel between 120 to 90 days before departure, 70% of the deposit will be deducted.
  • Cancel within 90 days before departure, no refund will be given.

Passport and Visa Requirements

• Travelers must independently check and ensure for themselves and their companions:
• The traveler's English name must match the English name on their travel documents.
• Travel documents must be valid for at least 6 months from the date of departure.
• Hold valid visas for transit or entry.
• Have sufficient blank pages in the passport for entry stamps.
• Passport and visa requirements may change, passengers should consult the relevant consulate well in advance.
• The company is not responsible for any issues arising from a traveler’s personal documents, visas, or being denied entry by any country.

Travel Insurance and Recommendations:

• Insurance Requirement: For your safety and protection, all travelers must purchase travel insurance prior to joining any of our organized tours. The travel insurance should cover personal accidents, medical expenses, recreational scuba diving, trip cancellation, and lost luggage, among other risks.
• Insurance Discount: Travelers who successfully book products from Relaxing Holidays can enjoy an 85% discount on purchasing "Zurich Travel Protect". Please inquire with our staff at the time of booking or beforehand for detailed information to obtain the discount code and purchasing guidelines.
• Policy Number Submission: After purchasing the insurance, please provide us with the insurance policy number to complete your travel booking process. The policy number must be submitted before departure.
• Important Reminder: Please read your travel insurance policy carefully to ensure that you understand the scope of coverage and the relevant terms and conditions. If you have any questions, please contact the insurance company or us promptly.